Work Experience

Customer Service Mailing Agent

St. Brendan's Isle
Green Cove Springs, FL 
          
3/14/19 - present

• Sort and separate mail into corresponding customer bins
• Open and scan documents indicated by customer
• Troubleshoot customer requests and assist with online account folders
• Assist walk-in customers with picking up mail
• Daily sorting, packaging and mailing on behalf of customers.

Custodian                        Fleming Island, FL               1/28/19 - 3/12/19
Thunderbold Elementary School

• Clean facilities, including sweeping, mopping floors, vacuuming, etc. per established procedures
• Perform preventive maintenance and repairs (i.e., unclogging toilets, light bulbs changed, etc.)
• Secure building doors after nightly maintenance/work completed.
• Miscellaneous duties (i.e., painting classrooms, delivering equipment to teachers, stocking soda machines)

Farm Management                Westville, FL                   7/1/16 – 6/30/18

Working to establish sustainable garden and poultry production.

• Planting vegetables and herbs for personal consumption
• Building chicken houses and fencing areas to free-range chickens
• Maintaining yard, gardens (including compost area) and chickens
• Incubating and hatching chickens
• Assisting with field dressing game during hunting seasons.

Peaces ’N’ PuzSoules               St. Paul, MN       5/15/17 - 8/18/17

Sheila Sweeney, MSW, LICSW

• Transcription of personal interviews (80 hours) using data and information for a mental health study.
• Exchanging audio files for completed transcribed Word documents through Google Docs application.

State of Florida                     Defuniak Springs, FL         1/26/16 - 6/30/16

OPS Administrative Clerk – Senior – Walton County Health Department

• Administrative support to medical and dental clinics.
• Created graphic materials for public service events.
• Designed tracking forms and labels for clinic use.
• Compiled documents, created address lists and merged labels for mailings.
• Update databases for quarterly reports with graphic charts.
• Assist staff with trouble-shooting problems with system applications.
• Packaging materials donated for the Health Start infant program.

State of Minnesota – DHS         St. Paul, MN                  5/8/00 - 12/31/15

Office Specialist – Senior – Children’s Mental Health Division

• Schedule meetings, rooms and travel arrangements for Director and staff. 
• Edit and format letters, memos, reports, contracts to be mailed or routed.
• Build and maintain tracking lists, databases and email distribution lists.
• Create statistical/graphic materials for legislative and budget review.
• Troubleshoot and train staff on Microsoft applications.
• Process and register participants online for training classes.
• Process invoices from completed training sessions.
• Order supplies and computer equipment for staff. 
• Update division web site content.
• Create graphic materials for conferences and program presentations.
• Technical Service Liaison (i.e. set up equipment, track replacements, etc.)
• Maintain files of computer equipment inventory for cycle replacement.
• Data entry using various applications (i.e., Excel, Word, Access) to help staff complete program objectives.
• Maintain printers, copiers and fax machines.
• Transcription of audio files from meetings and other recorded events.