Customer Service Chuckle. . . Despite Bad Service. . .

Okay, so going through should just be a simple transaction. No more than 5 minutes to get the customer rep your deposit slip and have a receipt handed back. Right?

Wrong? Saturday we were attempting to go through the Wells Fargo drive through customer window. Seems the two young men attending Rich were "overwhelmed" by their jobs. First, they gave him a deposit slip to fill out . . .just the signature area highlighted. To me, that would mean they only needed that part filled out. No such luck.

Another guy, looking an awful like Kumar from "Harold and Kumar"  told Rich that, "I'm busy with another customer right now and won't have time to fill this out. Will you complete the rest of the address?" Keep in mind that these two guys not only have Rich's license, debit card and account information on computer. And they couldn't complete the slip?! Gee, most of the WOMEN reps I have encountered have NEVER asked me to complete the slip if I ever missed one or two bits of information.

The kicker was when one of the guys FINALLY gets the transaction completed and says, "How would you like the money back?" Rich responded, "Quickly, but I believe we are past that point now." I'm sorry, I lost it. I dang near peed my pants.

I finally stopped laughing by the time we passed Taco Bell for lunch. :-)